Privacy policy
Introduction:
This privacy policy sets out how Sao Paulo Flat and its affiliated companies and websites will use and protect any information that you give us when you use our site. We understand that making purchases online requires your trust in the company doing so. We also understand that you wish to be in control of your personal data.
We take this responsibility seriously. We are committed to ensuring that your privacy is protected. Should you provide us with information that allows you to be identified on this website, we will only use it in accordance with this privacy policy.
Your Personal information:
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
We may collect your personal information when you request information regarding our services, when we require further information to provide you with a full property search, and when you make a reservation or pay for a booking through our site.
We will generally request your:
- Name
- Contact details (emails and telephone)
- Country
- Rental preferences
We may also ask for other such information relevant for the effective conducting of the property search for you.
Where you make a booking and therefore provide us with bank account or credit card details, we will take further precautions. These are provided for later in this policy.
We use this information to deal with your booking, to improve our services and to provide you with further information about our company and services via promotional emails.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Use of 'cookies':
When you view our website, it may store some information on your computer. This will be in the form of a "cookie" file, which will enable us to tailor our site to match your preferences. These cookies do not contain any data personal to you, just your IP address. You can delete and block all cookie files via your internet browser settings.
Your Credit Card or payment information:
In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology.
Only authorized senior employees are permitted to access personal information for performing the administration of your payment.
Our server and network are protected against unauthorised access by firewalls. All systems have been built by our in house IT team and no third parties have any administrative access to our site and therefore your information.
Your payment details will be kept for a maximum of 10 business days, after on request they can be deleted/destroyed.
Control over your data:
You have the absolute and enduring right to request access to the personal data we store on you. You can request this data by emailing us on admin@saopauloflat.com, requesting such. We warrant to respond to you within 10 business days. If the data we have on file is incorrect, we will change it upon your request and advise you of the updated information. You may also request us to remove your data from our systems by emailing us on the above email address and requesting such.
Disclosure of your data to third parties:
We will provide to the landlord or relevant apartment administrators your basic details for the purposes of making a booking, and drafting any legal documents such as lease agreements and providing you access to the properties.
From time to time we may transmit your basic data to selected affiliates of ours to provide you with partnered support and offers. This will only comprise your name and email address. In any case you have the right to revoke this consent by emailing us on admin@saopauloflat.com requesting such.
Amendments to and effective date of our privacy policy:
We may change this privacy policy from time to time. We will do this by updating this page. Therefore we respectfully advise that you check this page periodically for updates. This policy is effective from the point at which you utilise the website in a way that provides us with your information.
